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ONLINE CONSULTATION

Online consultation

Leave your question and we will reply during clinic hours. All messages are private, visible only to you and clinic staff.

Include your country code, e.g. +1 555 123 4567. Korean numbers like 010-1234-5678 also work.
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Information: name, mobile number, and request details · Purpose: Responding to your consultation and contacting you · Retention: 1 year from submission (for members, until account closure). If you decline, you cannot submit online. Please call +82 2 542 8275 instead.

Health information, such as symptoms and medications, is used only to respond to your consultation and deleted after the retention period above.

Online replies provide general guidance and do not replace a medical examination. In an emergency, call 119 or go to the nearest emergency department.

To view replies online, Log in before sending your consultation. We respond to guest consultations by phone.